Official Document

Terms and Conditions maju365 —
A Complete Guide for Every Member

Before you start using the maju365 platform, take a moment to read this document. We've written it in plain, straightforward language — not layers of complex legal jargon.

Updated: 1 January 2026

Key Things You Need to Know

Six core points covering the majority of maju365's usage terms — read the full sections below for complete details.

Membership & Eligibility

Only Malaysian residents aged 18 and above are eligible to register. Each individual is allowed only one account — duplicate accounts will be suspended immediately.

Deposit & Withdrawal

Deposits are processed within 1–5 minutes. Withdrawals are completed within 30 minutes after KYC verification is done. All transactions go through licensed payment channels.

Bonus Terms

All bonuses are subject to the rollover requirements stated in each offer. Bonus abuse, including the use of multiple accounts, is strictly prohibited.

Account Security

You are responsible for keeping your maju365 account password confidential. Never share your login details with anyone, including platform staff.

Responsible Gaming

Maju365 provides deposit limit, loss limit, and session time limit tools. Using these tools is your choice, but we strongly encourage their use.

Prohibited Activities

Any attempt at fraud, money laundering, hacking, or misuse of the maju365 system will result in account closure and further action.

By registering or using the maju365 platform, you are deemed to have read, understood, and agreed to be bound by all terms and conditions stated in this document. If you disagree with any part, please stop using our platform.

01 Introduction & Acceptance of Terms

This Terms and Conditions document is a binding agreement between you as the user and maju365 as the platform operator. This agreement takes effect from the moment you click the "Register" button or access any part of the maju365 platform, whether via the website or mobile app.

Maju365 reserves the right to update, modify, or add to these terms from time to time. When changes are made, we will display the latest update date at the top of this document. It is your responsibility to review these terms periodically. Continued use of the maju365 platform after any changes are published means you accept the updated terms.

Important: This document is in Bahasa Malaysia for the convenience of local users. This version is binding and is the official interpretation for all disputes arising from the use of the maju365 platform.

02 Membership Eligibility

Maju365 services are exclusively available to individuals who meet all of the following criteria:

  • Aged 18 years and above at the date of registration
  • An individual acting on their own behalf and not on behalf of a business entity
  • Not subject to any legal restrictions that prohibit participation in online gaming activities
  • Not a person previously banned by maju365 from using this platform

Maju365 reserves the right to request proof of age at any time. If it is proven that a member registered under the required age, the account will be terminated immediately and all balances withheld pending further investigation.

03 Registration & Account Management

One Account Per Individual

Each individual is only permitted to hold one maju365 account only. Duplicate account registration — whether using different information, different devices, or different IP addresses — is strictly prohibited. maju365 uses a sophisticated detection system to identify duplicate accounts and reserves the right to suspend or close any account that violates this policy without prior notice.

Information Accuracy

You are responsible for ensuring that all information provided during registration is accurate, current, and complete. False or incomplete information may result in account suspension and refusal to process withdrawals.

KYC Verification

Before your first withdrawal is processed, maju365 requires you to complete the Know Your Customer (KYC) process. This involves submitting a copy of a valid identity document such as your MyKad. The process is typically completed in under an hour.

KYC is not meant to inconvenience you — it is a protective measure to ensure no one else can withdraw funds from your account without your authorization.

04 Deposit & Withdrawal

Deposit

All deposits must be made using payment methods listed on the maju365 platform. Deposits from third-party sources or made under another person's name are not permitted. maju365 reserves the right to return any deposit whose source cannot be verified.

  • Minimum deposit amount: RM 30
  • Deposits are processed within 1–5 minutes after verification
  • Maju365 does not charge any fees for deposits

Withdrawal

Withdrawals are only allowed to a bank account registered under the same name as your maju365 account. This is part of our anti-money laundering policy.

  • Minimum withdrawal amount: RM 50
  • Processing time: under 30 minutes for most requests (after KYC is completed)
  • Withdrawals are only processed during banking hours for certain methods

Note: If you have an active bonus with an incomplete rollover, a withdrawal request will cancel that bonus. Your original deposit amount will not be affected.

05 Bonus & Promotions

All bonuses offered by maju365 are subject to specific rollover requirements stated in each promotional offer. Please read the terms of each promotion carefully before activating it.

General Bonus Principles

  • Only one bonus can be active at a time in your account (unless stated otherwise)
  • Bonuses cannot be directly converted to cash — they must first be completed through rollover requirements
  • Bonuses obtained through fraudulent means or system abuse will be immediately voided
  • Maju365 reserves the right to modify, suspend, or terminate any promotion without prior notice

Bonus Abuse Policy

Maju365 uses an advanced detection system to identify bonus abuse, including but not limited to: using multiple accounts to claim the same bonus, hedge betting using different accounts, and using bots or automation to meet rollover requirements.

06 Game Rules

All games on the maju365 platform are operated according to specific rules set for each game type. Game outcomes generated by the Random Number Generator (RNG) system or live dealers are final and cannot be disputed.

Technical Disruptions

If a technical disruption occurs during an active game session, maju365 will endeavor to resolve any uncertainty fairly based on system records. In cases where the outcome cannot be conclusively determined, the relevant bet may be returned to your account.

Sports Betting

For sports betting, all odds are subject to change until the bet is confirmed. Confirmed bets are binding. Match cancellations or format changes will be handled in accordance with the betting rules set by the provider.

07 Account Security

The security of your maju365 account is a shared responsibility between you and our platform. We do our part with 256-bit SSL encryption, two-factor authentication, and suspicious activity monitoring. Your part is to keep your login details confidential.

  • Never share your password — not even with maju365 staff. Our team will never ask for your password.
  • Use a strong, unique password that is not used on other platforms
  • Enable two-factor authentication (2FA) for added protection
  • Log out of your account when using a shared device
  • Contact maju365 support immediately if you suspect your account has been accessed without authorization

Maju365 is not liable for any losses resulting from a user's own negligence in maintaining the security of their account.

08 Prohibited Activities

The following activities are strictly prohibited on the maju365 platform and may result in immediate account closure, balance freeze, and legal action:

  • Registering an account using false information or another person's identity
  • Any form of money laundering or suspicious financial activity
  • Use of bots, automation, or any tool that provides an unfair advantage
  • Hacking attempts, bug exploitation, or interference with the maju365 system
  • Player collusion in casino games or wagering
  • Bonus system abuse including the use of multiple accounts
  • Any action that could compromise the integrity of the platform or harm other members

Serious warning: maju365 reserves the right to report any suspected activity to the relevant authorities if required by law.

09 Privacy & Data Protection

Maju365 collects and processes your personal data for the purposes of account management, transaction processing, KYC compliance, and service improvement. Your data is not sold to third parties for marketing purposes.

For more information on how we handle your personal data, please refer to maju365 Privacy Policy which is a separate document and forms part of these terms of use.

Cookies and Tracking

The maju365 platform uses cookies to enhance the user experience, analyze platform usage, and personalize content. By using our platform, you agree to the use of cookies in accordance with our privacy policy.

10 Limitation of Liability

To the extent permitted by applicable law, maju365 is not liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use our platform.

Maju365 makes no guarantee that the platform will always be available without interruption, free from errors, or free from viruses. While we strive to maintain 99.9% uptime, occasional technical disruptions are beyond our control.

Online gaming involves real financial risk. Please play within your means and use the responsible gaming tools provided by maju365 to manage your gaming experience in a healthy way.

11 Terms Modification

Maju365 reserves the right to modify these terms and conditions at any time. When material changes are made, we will provide notice via email to registered members and/or through a clearly displayed notice on the platform.

Continued use of the maju365 platform after changes are published constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and withdraw any remaining balance.

These terms are governed by and interpreted in accordance with applicable law. Any disputes arising will be resolved through channels designated by maju365.

12 Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions, the maju365 customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via live chat within the maju365 app or web platform. Our support representatives are fluent in Bahasa Malaysia and are ready to clarify any part of this document you may not understand.

Support email: [email protected] (display only — please contact us via live chat for a faster response)

For formal complaints or disputes that cannot be resolved through customer support, please email our management team at the address above with the subject line "Formal Complaint" and your account number.

Ready to Get Started at maju365?

Now that you understand our terms and conditions, you can enjoy the maju365 platform with greater confidence and peace of mind. Register today and claim your welcome bonus.

For adults aged 18 and above only. Play responsibly.

Bahasa Melayu