Gaming should stay fun and entertaining, not become a source of stress. maju365 provides tools and resources to help you stay in control — because your wellbeing matters more than any winnings.
All these tools are available directly in your maju365 account settings. You can activate, modify, or deactivate them at any time — no special permission required.
Set the maximum amount you can deposit into your maju365 account over a daily, weekly, or monthly period. Once this limit is reached, no further deposits can be made until that period ends.
Cap the amount you can lose within a given period. Once the loss limit is reached, your account will not allow any further wagering until the next period begins automatically.
Set your daily play time limit. The maju365 platform will send you a reminder when you are close to reaching your time limit, and will automatically end your session once the limit is reached.
Take a break from the platform for 24 hours, 48 hours, a week, or a month. During this period, you will not be able to log in or make any transactions — giving you time to relax and reconsider.
A stricter option — you can exclude yourself from the maju365 platform for 6 months, one year, or permanently. Permanent self-exclusion cannot be reversed and is fully enforced by our system.
If you feel that bonus offers are pushing you to play more than you should, you can choose to opt out of all promotional communications and bonus offers from maju365.
These questions are not here to judge you. They are simply a guide to help you honestly assess your relationship with gaming. If more than two or three of the questions below sound familiar, it may be time to use the support tools that maju365 provides.
Remember: Recognising early warning signs is the bravest step you can take. The sooner you are aware, the easier it is to find your balance again.
Have you ever played longer or spent more than you originally planned?
Have you ever tried to win back money you lost by continuing to play ("chasing losses")?
Does gaming cause you to feel stressed, anxious, or unable to sleep?
Have you ever borrowed money or sold belongings to fund your gaming?
Have people close to you ever expressed concern about your gaming habits?
Have you ever felt the need to hide your gaming activity from family or friends?
Do you find it hard to stop playing even when you want to?
If you answered "yes" to two or more questions, consider using the limit tools or taking a temporary break within your maju365 account. There is no shame in asking for help — it is a sign of strength, not weakness.
From day one of maju365's operation, we have believed that a great entertainment platform is not just about offering enjoyable games — it is about ensuring every member who uses it stays well. Responsible gaming is not a marketing slogan for us. It is how we run our business.
Most people game online without any issues — it's a relaxing pastime after a long day, or a way to enjoy their favourite sports match. For a small number of people, however, what starts as fun can become something more serious if left unchecked.
This is where maju365 steps in. We do not stand idle when our system detects concerning gaming patterns. Our team is trained to identify early warning signs and reach out before issues escalate.
Problem gambling rarely appears out of nowhere. It usually starts gradually and builds over time. The table below lists warning signs by level — from early to serious.
| Warning Signs | Level | Recommended Action |
|---|---|---|
| Playing longer than planned | Early | Set a session time limit in your account |
| Spending beyond your set budget | Early | Set a daily or weekly deposit limit |
| Constantly trying to win back losses | Moderate | Set a loss limit and take a temporary break |
| Gaming interferes with work or relationships | Moderate | Talk to maju365 support or someone close to you |
| Borrowing money to play | Serious | Consider self-exclusion and seek professional help |
| Unable to stop even when wanting to | Serious | Activate self-exclusion immediately and contact the maju365 support team |
The maju365 system continuously monitors gaming patterns. When a concerning pattern is detected — such as a sudden spike in deposit frequency, excessively long play sessions, or a clear chasing-losses pattern — our system triggers an internal review.
Depending on the level of concern, our team may reach out via email or live chat to share support resources. In more serious cases, maju365 reserves the right to temporarily suspend the account until the member gets in touch with our team.
We understand this approach may feel a little unexpected, but it is done purely out of care for your wellbeing. A slightly uncomfortable conversation today is far better than allowing the situation to worsen.
Sometimes the first to notice signs of problem gaming is not the player themselves, but the people around them. If you are concerned about someone you care about, here are some steps you can take:
Log in to your account via the maju365 website or mobile app.
Click your profile icon in the top right corner and select "Settings" or "Responsible Gaming".
Select from the available tools — deposit limits, time limits, a temporary break, or self-exclusion.
Enter your desired limit value and click confirm. The limit takes effect immediately with no waiting period.
If you need help activating any of these tools, the maju365 support team is available 24/7 via live chat.
Important note: Limits you set can only be reduced or tightened immediately. To loosen a limit (e.g., increasing your deposit limit), a 48-hour waiting period applies to give you time to reconsider.
With responsible gaming tools built directly into the platform, you can enjoy online entertainment without worry. Control is in your hands.
For adults aged 18 and above only. If gaming is no longer enjoyable, it is time to take a break.